Cancellation & Refund Policy
Last Updated: 01/01/2024
- Cancellation Policy
Customers can request the cancellation of their order within 1 days from the date of purchase. To request a cancellation, please contact our customer support team at [support email/phone].
- Refund Policy
a. Full Refund:
- If the cancellation request is made within 1 days from the date of purchase, customers are eligible for a full refund.
b. Partial Refund:
- After1 days, a partial refund may be considered on a case-by-case basis.
- Refund Process
a. To initiate a refund, please contact our customer support team at [support email/phone] with your order details.
b. Refunds will be processed to the original payment method used during the purchase.
c. Please allow 1 business days for the refund to be processed.
- Exceptions
a. Customized Products: Refunds will not be provided for products that are customized or personalized according to customer specifications.
b. Downloadable Digital Products: Refunds for downloadable digital products are generally not provided. Exceptions may be made if there are technical issues with the product.
- Chargebacks
Customers are encouraged to contact our customer support team to address any concerns before initiating a chargeback. Chargebacks without prior communication may result in the suspension of future services.
- Changes to the Policy
We reserve the right to update or modify this Cancellation & Refund Policy at any time. The updated policy will be effective upon posting on our website.
- Contact Information
If you have any questions or concerns about our Cancellation & Refund Policy, please contact us at [contact@websitemajor.com].